NIC Partners Customer Bill of Rights
Above all else, NIC Partners is dedicated to bringing humanity back to network integration. We strive to make every part of your experience as simple and pleasant as possible. Unfortunately, there are times when things don't go as planned. Our job is to communicate and take care of you, the customer. If you're unhappy, we're unhappy. Our team of technology experts will detail every aspect of your IT project from kick-off to documentation. It's who we are as a company. We don't think you'll find another integrator like us!
Open Dialog
With over 13 years of experience, we know that all technology ideas start with a conversation. At NIC Partners, we call this "Open Dialog," and we spend the time up-front to provide value first! Our conversations always start with who you are as an organization.
The more we learn about you, your vision, your values, your goals and your direction, the more likely we'll be able to match technology solutions that will directly impact your organization. We invest in you before any technology project begins based on core principles of pre-planning and design. You'll find our conversations educational, inspiring and dead-on in terms of your organization. In fact, we've been so successful with starting technology conversations, we've created both a Blog and Forum that we think you'll find helpful. Click on the links to start the conversation about your next technology project.
Isn't technology really about people?
NIC Partners has a unique vision of technology products: it's not really about the technology! Our customers know that buying technology for "technology's sake," usually results in poor adoption by end users. Technology projects are actually about what people DO with the solution. We feel strongly about this concept and train every staff member that our customers engage us because of organizational impact. We've been able to make a significant difference in the way our customers work, communicate and interact. The result is better productivity, greater efficiency and a faster realization of organizational goals. From our consultative Account Managers to our Certified Engineers, NIC Partners is committed to be a team that exceed your expectations and delivers real results.
NIC Partners participated in an article for IT Business Edge magazine discussing Unified Communications Best Practices.