Technical Staff Augmentation

Most IT organizations are staffed with professionals who take their responsibilities seriously. Maintaining and supporting an IT data network can be challenging. Many times, IT Managers and Directors struggle between proactive and reactive tasks/projects based upon workload. Managing utilization for the IT organization is a delicate balance. While there is an emphasis on employee technical utilization, most organizations want to have some extra bandwidth for issues as they arise.

For many IT organizations, Technical Staff Augmentation is a workable solution to the balance of a busy support team. Project work is the most common utilization for Staff Augmentation; however, many businesses are finding that Staff Augmentation can be an effective strategy for day-to-day IT support. Our Managed Service Experts can help your organization to define which strategies might benefit your organization.

We can provide Technical Staff Augmentation for either Project or Standard Support in the following areas:
 

Cisco Systems

Cisco Systems is the market leader in network systems and communication. NIC Partners is a Cisco Gold Certified Partner with over 20 Cisco Certifications, including four (4) Cisco Certified Internetwork Engineers (CCIEs). We support, design, deploy and procure over 90% of their catalog.

• Network Systems: routers, switches, network management, Cisco IOS/NX-OS software, interfaces & modules and optical networking
• Collaboration, Voice and Video: voice and unified communications, WebEx, TelePresence, video-cable-content delivery, service exchange and universal gateways/access servers
• Data Center: unified computing, application networking services, storage networking, data center switches and blade switches
• Mobility/Wireless: wireless, access points, outdoor wireless, wireless LAN controllers, service exchange
• Security: network security, physical security & building systems, virtual private networks (VPN), firewall and security management
 

Microsoft

NIC Partners is a Microsoft Certified Partner with a complement of six Microsoft Certified Individuals, including the prestigious Microsoft Certified Systems Engineer (MCS) and Microsoft Certified Professionals (MCPs). NIC Partners specializes in the following Microsoft products for design, deployment, procurement and support:
 

  • Internet Explorer/Bing
  • Microsoft Security Essentials
  • Microsoft Office (All Versions)
  • Windows (All Versions)
  • Microsoft Dynamics Products
  • Windows Essential Business Server
  • Windows Small Business Server
  • Microsoft Silverlight
  • .NET Framework
  • ASP .NET
  • Visual Basic
  • Visual C, C+, Studio
  • DirectX
  • Windows Media Center
  • Microsoft PC Hardware
  • Windows Mobile
  • Windows Mobile Devices
  • Server 2000, 2003, 2008
  • Exchange 2000, 2003, 2007, 2010
  • SharePoint Server
  • Microsoft Office Communication Server (OCS)


 

Cabled Infrastructure & Power/Cooling Support

NIC Partners has owned and maintained a large Structured Cabling division since 1998. Providing design and deployment expertise, our firm has partnered with the leaders in the infrastructure industry and has implemented/supported these solutions with public sector organizations throughout Southern California. Our areas of expertise include:

 

  • AMP/Tyco Electronics – including copper, fiber, accessories, infrastructure management
  • Belden – including copper, fiber, fittings, trays and electronic accessories
  • Siemens – including copper, fiber, fittings
  • Calbofil – Trays, racks and cable tray fittings
  • Berktek/Ortronics – including copper, fiber, fittings, racking, cable management
  • Panduit – including copper, fiber, fittings, racking and cable management
  • WireMold – trays, ladder racks, fittings and accessories
  • Fluke – testers and infrastructure electronics
  • ComScope/Systemax – copper, fiber, fittings, racking and cable management
  • American Power Conversion (APC) – Power Conditioning, UPS systems, Power Management, Cooling, racking and enclosures. NetShelter, InfrastruXture, SMARTUPS and NetBots.
  • Trip-Lite – Power Conditioning and UPS systems.
  • Chatsworth – racking systems and cabled infrastructure

 

Physical Security Partners

NIC Partners has utilized the IP Network for video surveillance for over seven years. Now designing and implementing fully integrated Physical Security solutions, we partner with some of the leaders in the industry and provide full support and troubleshooting assistance for the following vendors:
 

  • Cisco – Including their new solutions for video surveillance and physical security (IP cameras, recording/storage solutions, access control and integration)
  • Sony – Partnered at the highest level, NIC Partners implements Sony’s full line of physical security surveillance solutions, including the full camera line as well as recording/storage solutions
  • ONSSI – Leading provider of non-proprietary, open-platform video surveillance recording and management software.
  • Panasonic iPro Dealer – Supporting Panasonic’s high-end IP video surveillance line, NIC Partners provides design/implementation/support services for Panasonic’s iPro IP Cameras, recorders, NVRs, enclosures and more
  • Vigilant Video Systems – License Plate Recognition and other analytics
  • Shot Spotter – firearm sensors and application systems
  • SightLogix – pre-emptive situation awareness video analytics
  • Pelco – IP video surveillance systems, cameras, recording and storage solutions
  • Axis – IP and digital video surveillance solutions
  • Milestone – open-platform video monitoring and recording solution

 

HP Servers, Desktops, Laptops, Printers & Storage Solutions

NIC Partners relies upon HP products for enterprise and business-class performance and reliability. NIC Partners supports a large variety of HP solutions, including:
 

  • Servers for all sized organization and uses – custom configured.
  • Blade servers – including support of enterprise and virtualization use
  • Storage solutions – including SAN, MSA, NSA and blade
  • Networking – HP ProCurve, wireless and connectivity
  • Laptops and Tablet PC’s
  • Desktops and Workstations
  • Video Conferencing
  • Enterprise Pro Services and Care Packs

 

Dell

Dell has established themselves as a core enterprise provider of network solutions, including servers, desktops, workstations and laptops. NIC Partner manages many customers who prefer the experience and reliability of Dell products. Our support covers Dell products including:
 

  • Optiplex, Precision and Vostro Servers
  • Lattitude and Precision Laptops
  • PowerEdge rack, tower blade servers
  • Rack Infrastructure
  • Direct Attached and Network Storage

 

Application & 3rd Party Vendor Familiarity

NIC Partners understands that each customer represents a unique blend of application solutions that fit the business needs of the organization. While most Cities utilize common IT application categories, there are significant differences in application choice. NIC Partners’ strength lies in understanding how to work with 3rd party application vendors to provide adequate support. Our experiences have allowed us to work with the following vendors:
 

  • Financial/ERP – Great Plains, Solomon, TriBridge, Capterra, Sungard, Dynamics
  • SAN – Storage Solutions – EMC, NetApp, HP EVA/XP, LeftHand
  • Telephony – Nortel, Avaya, Mitel/Inter-Tel, ShoreTel
  • Network Services – Verizon, Qwest, AT&T, TimeWarner

     

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