IP Telephony
Cisco IP telephony solutions are the foundational backbone of Cisco’s Unified Communications platform. Unifying voice, video, data and mobile applications enables users to effectively communicate in any workspace using any media, device or operating system. Using the network as the “fifth utility,” Cisco IP telephony solutions can help your organization realize greater security, resilience, and scalability in addition to the core benefits of using a converged network for transport and connectivity. NIC Partners can help your organization design and plan for true network convergence, allowing you to:
- Provide secure, reliable, scalable communications that leverage your existing data network infrastructure
- Improve employee efficiency and productivity through integration with a large array of Unified Communications applications
Call Control and Management
Cisco Unified Communications call processing solutions range from Cisco Smart Business Communications System (SBCS) to Cisco Unified Communications Manager Express (CUCME) for small to medium-sized organizations to Cisco Unified Communications Manager Business Edition (CUCMBE) and Cisco Unified Communications Manager (CUCM – formerly known as CallManager) for larger medium-sized business and enterprise applications. These call processing systems provide voice, video, mobility and presence services to IP phones, media processing devices, VOIP gateways, mobile devices and multimedia applications.
Cisco Unified Communications Manager (CUCM) is the gold-standard for IP Telephony. It’s a scalable, distributable, and highly available enterprise IP telephony call-processing solution. Versions 7.x and 8.x have been released and represent the future of call management. Feature Highlights & Benefits include: IPv6 support; Abbreviated dialing enhancements; Q.SIG variant provisioning; Increased scalability. CUCM includes Cisco Unified Mobility which helps mobile workers direct their inbound business calls to their IP phone number and initiate outbound business calls as if they were at their Cisco Unified IP phone – all from the mobile phone (or other remote phone destination). They can answer incoming calls on the desk phone or mobile phone, pick up calls between the desk phone and mobile phone without losing the connection, and originate enterprise calls from a mobile or other remote phone.
Cisco Unified Survivable Remote Site Telephony (SRST) is a unique feature set embedded in the software running on Cisco routers. It takes advantage of a remote office’s existing network to provide call-processing redundancy for centralized CUCM deployments for up to 1200 users per site if the office’s or the teleworker’s home WAN connection is lost. SRST provides network resiliency through redundant, localized call processing as well as intelligent and automatic failover configuration without manual IT or telecom intervention.
For smaller organizations (30-250 users) or branches, Cisco offers Cisco Unified Communications Manager Express (CUCME). This solution provides powerful call processing for Cisco IP Phones as part of a converged voice and data solution empowered by a Cisco router. This means that your organization can have the advanced communications capabilities they need to better compete in today’s market. CUCME features: Low cost entry, comprehensive feature sets, integration with CRM, increased employee productivity, user-specified call handling, easy installation and changes and industry-leading investment protection.
For those organizations with less than 50 users, Cisco offers a way to communicate effectively by reaching the right resource the first time. Your organization can deploy an affordable, easy-to-manage communications system with Cisco Unified Communications 500 Series for Small Business. Simply to manage, the 500 Series supports up to 50 users (with expansion capabilities up to 64 users) in flexible deployment models based on your needs. It supports a wide array of IP phone models, public switched telephone network (PSTN) interfaces, and internet connectivity.
IP Phones
NIC Partners features Cisco’s full line of IP Phones developed for different types of users, organizations and solutions. The mainstay of Cisco IP Phones includes the full series of 7900 phones. The Cisco Unified IP Phones 7900 Series provides IP phones with color LCS, including dynamic soft keys for call features and functions. The 7900 Series provides support for information services, including XML capabilities to extend IP phone systems and customize XML-based services to let users access a variety of information, such as stock quotes, employee directories and web content.
Cisco’s new 8900/9900 Series Unified IP Phones – accelerate decision making with the addition of high-performance business video directly from your desk phone. The 9900 series delivers high-quality, interactive multimedia communications and advanced features in an elegant ergonomic design that is user- and eco-friendly. These phones offer: large, backlit, vibrant high-resolution fully-adjustable color displays, Bluetooth 2.0 headset compatibility, dual standard USB 2.0 ports, HD voice, GB Ethernet switch ports, Tri-Color LED line/feature keys, XML and MIDIlet applications add business value, two color options and handset styles, reground and recyclable plastics, deep-sleep power option and more.
Cisco's 7900 Series IP phones: These business enhancing endpoints make up the bulk of the installed Cisco IP Phone base throughout the world. With enhanced LCD displays, services and soft keys these robust enterprise-ready handsets provide choices for today's UC environment.
Cisco’s 6900 Series IP phones helps improve productivity and collaboration while reducing operating expenses. These phones deliver simplified, fully-featured and cost-effective voice communications, in a clutter-free design, for a superior user experience. The 6900 Series features: anti-glare, backlit, pixel-based LCD’s, full-duplex speakerphone, dedicated headset jack, tricolor illuminated line/feature keys, a deep-sleep option and support for right-to-left language presentation on the display.
Cisco’s 500 Series IP Phones are designed for the Cisco Unified Communications 500 Series Systems. These phones feature color LCD displays, dynamic soft keys, power efficiency features, shared line appearances, call park, paging, intercom and security capabilities.
Cisco’s entry level SIP Phone 3900 Series are cost-effective, SIP phones that addresses the needs of a lobby, laboratory, manufacturing floor or hallway. The capabilities of the phone can also fill the communication needs of cubicle, retail, classroom, or manufacturing workers or anyone who exhibits low to moderate telephone usage.
Video Telephony
NIC Partners has teamed up with Cisco Systems to offer a way to make any phone call a video call! With Cisco Video Advantage (formerly Cisco VT Advantage), provides video telephony functionality to Cisco Unified IP phones (7900 series and Cisco IP Communicator softphone). This solution comprises Cisco Unified Video Advantage software and Cisco VT Camera II, a video telephony USB camera. With Cisco Unified Video Advantage you can use the familiar phone interface to make and receive video calls on your Cisco Unified IP phone with the video component displayed on your PC. Enterprise organizations can take advantage of their existing IP networks to extend video to everyone in their organization.